AGB
OVERVIEW
This website is operated by Lumiére Jewelry. Throughout the site, the terms “we”, “us”, and “our” refer to Lumiére Jewelry. Lumiére Jewelry offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve:
(a) transmissions over various networks; and
(b) changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission from us.
SECTION 3 - SHIPPING POLICY
Orders are processed within 24 to 48 hours after being placed. Due to high demand, delivery typically takes 7-10 business days.
We partner with trusted couriers to ensure your order arrives safely and promptly. Once shipped, you'll receive a tracking number so you can follow your package every step of the way.
While we aim to deliver on time, occasional delays may occur due to factors beyond our control (e.g., customs processing or postal delays).
SECTION 4 - RETURN POLICY
If you're not satisfied with your purchase, we offer a 30-day return policy for items in their original condition.
For details on returns, refunds, or exchanges, please contact us at hello@lumiere-shop.co.
SECTION 5 - PRODUCTS OR SERVICES
Certain products may be available exclusively online and may have limited quantities. These items are subject to return or exchange only according to our Return Policy.
We strive to display our products’ colors and images as accurately as possible. However, we cannot guarantee that your screen's display of any color will be completely accurate.
We reserve the right to limit the sales of our products to any individual, geographic region, or jurisdiction on a case-by-case basis.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may limit or cancel orders if they appear suspicious or placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all transactions made in our store.
SECTION 7 - THIRD-PARTY LINKS
Our website may include links to third-party websites that are not affiliated with us. We are not responsible for their content or services and advise you to review their respective terms and policies before engaging in any transactions.
SECTION 8 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you submit creative ideas, suggestions, or feedback to us (whether at our request or voluntarily), you agree that we may edit, copy, publish, distribute, and use such content without restriction.
SECTION 9 - PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 10 - ERRORS, INACCURACIES, AND OMISSIONS
We strive for accuracy but reserve the right to correct errors or omissions in our content, product details, or pricing at any time.
SECTION 11 - PROHIBITED USES
You are prohibited from using our site or content for unlawful, abusive, or exploitative purposes. Any such actions will result in immediate termination of services.
SECTION 12 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that our service will be uninterrupted or error-free. You agree that your use of the service is at your own risk.
SECTION 13 - INDEMNIFICATION
You agree to indemnify and hold Lumiére Jewelry harmless from any claims arising from your breach of these Terms or your violation of any law or rights of a third party.
SECTION 14 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Austria.
SECTION 15 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or change any part of these Terms. Your continued use of the website after any changes constitutes your acceptance of those changes.
SECTION 16 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@lumiere-shop.co.