Privacy Policy

Privacy Policy

At Lumiére Jewelry, we are committed to protecting your privacy and ensuring your personal information is handled with care and transparency. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase from www.lumiere-shop.co (the "Site").

1. Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device and browsing behavior. This includes:

  • Device Information: Information about your web browser, IP address, time zone, and cookies stored on your device.
  • Browsing Information: Details about the pages or products you view, referral websites or search terms that brought you to our Site, and how you interact with our Site.

We collect this information using technologies such as:

  • Cookies – Data files that include unique identifiers to improve your browsing experience. (For details on managing cookies, visit All About Cookies).
  • Log Files – Track activity on our Site and gather technical data like IP address, browser type, and timestamps.
  • Web Beacons, Tags, and Pixels – Electronic files that help us track browsing behavior and improve marketing efforts.

2. Order Information

When you make a purchase or attempt to place an order through the Site, we collect information such as:

  • Your name
  • Billing and shipping address
  • Payment information (including credit card details)
  • Email address and phone number

This information is necessary to process your order, provide customer support, and send order confirmations.

In this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.

3. How We Use Your Personal Information

We use your Personal Information to:

  • Process and fulfill your orders (including payment processing, shipping, and providing order confirmations).
  • Communicate with you about your order or inquiries.
  • Prevent fraud and security risks by screening for suspicious activities.
  • Improve your shopping experience by understanding browsing behavior and personalizing content.
  • Provide marketing content (only when aligned with your preferences).

4. Sharing Your Personal Information

We share your Personal Information with trusted third-party providers to help us operate our Site and provide you with the best shopping experience.

We may also share your information to comply with legal obligations, such as responding to subpoenas or regulatory requirements.

5. Behavioural Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications that we believe may be relevant to you.

You can opt out of targeted advertising here:

Additionally, you can manage your preferences across multiple platforms using the Digital Advertising Alliance’s opt-out portal: DAA Opt-Out.

6. Do Not Track

Please note that we do not alter our data collection practices when we detect a Do Not Track signal from your browser.

7. Your Rights

If you are a resident of the European Economic Area (EEA) or United Kingdom (UK), you have the right to:

✅ Request access to the personal data we hold about you.
✅ Request corrections, updates, or deletion of your personal information.
✅ Object to or restrict the processing of your data under certain circumstances.

To exercise these rights, please contact us at hello@lumiere-shop.co.

Please note that your data may be transferred to countries outside of Europe, including Canada and the United States.

8. Data Retention

We will retain your Order Information for our records unless and until you request its deletion. This ensures we can respond to inquiries, comply with legal obligations, and improve our customer service.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We encourage you to review this page periodically to stay informed.

Changes will take effect immediately upon posting on our Site.

10. Contact Us

If you have questions about this Privacy Policy, would like to exercise your data rights, or wish to file a complaint, please contact us at:

📧 Email: hello@lumiere-shop.co
📍 Mailing Address:

Lumiére Jewelry
Rennbahnweg 27/17/85
1220 Wien, Austria